When to use
Use it to account for sales results, compare salespeople and identify where the funnel loses the most deals.Generate the report
1
Open the Report Center
Reports menu, Report Center.
2
Select Lead Report
In the Report field.
3
Apply the filters
See the table below. All are optional.
4
Generate the file
Generate PDF, Export CSV or Send by email. See Reports.
What the report shows
The loss reasons are the ones recorded in the Pipeline: price, competitor, no budget, no response, not a fit, bad timing and other. The more complete the record, the more useful the report.
How to use the numbers
- Many losses due to price: review the offer and the payment terms.
- Long cycle for a salesperson: it is worth following their conversations and task routine.
- Stage with buildup: stalled deals usually indicate a lack of follow-up.
Frequently asked questions
Why does the loss reason appear as not informed?
Why does the loss reason appear as not informed?
It was marked as lost without choosing a reason. Always enter the reason when recording the loss in the Pipeline.
See also
Pipeline
Where stages, values and losses are recorded.
Dashboard
The Pipeline view shows the funnel and loss reasons on screen.
Chat Report
Cross-check conversion with response time.