Privacy and LGPD

On the Privacy & Data screen, each user manages their consents and requests export, anonymization or deletion of their own data, in accordance with the LGPD.

The Privacy & Data screen lets each user manage their own consents and exercise the data subject rights provided by the LGPD, with a record of each request.

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When to use

• Review or revoke cookie and communication consents.
• Download a copy of your personal data.
• Request anonymization or deletion of your account.

Requests apply to your own user. This screen does not handle requests from your company’s end customers.

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How to access

The screen does not appear in the side menu. Open it through the Privacy & Data link in the system footer, or through Manage consents, in the international data transfer notice that appears when you enable AI on a channel. Access requires the corresponding permission in the user’s role.

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Tabs

Tab	What it shows
Overview	Who the Controller (company name, CNPJ, address) and the Data Protection Officer are, with contact, and the list of your rights
Consents	Switches to turn each purpose on and off
My requests	History of your requests, with type, status, date and legal deadline

The Controller and the Data Protection Officer are those of Notfy, the company that operates the platform. They are not data that your company registers.

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Manage consents

1. Open the Consents tab

   Turn each item on or off.

2. Save

   Click Save consents. Each change is recorded with date and masked IP.

Consent	Purpose
Receive marketing communications by email	News, tips and promotions from Notfy
Analytics cookies	Measure platform usage to improve the experience
Marketing cookies	Campaign personalization and ad measurement

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Exercise rights

In the Exercise data subject rights section, below the tabs, there are three actions. All ask for confirmation.

Action	What happens
Request export	Generates a JSON file with your personal data. When completed, download it from the My requests tab
Request anonymization	Sends the request to the Data Protection Officer. Once carried out, you can no longer be identified
Request deletion	Sends the request to the Data Protection Officer. Deletion of the account and personal data is permanent

Anonymization and deletion are irreversible. Before requesting, export your data if you need it.

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Track requests

In My requests, the table shows #, Type, Status, Opened on, Legal deadline and Actions. The legal response deadline is 15 days. Requests past the deadline get the Overdue mark.

The export file is available for a limited time (72 hours by default). If it expires, request a new export.

I cannot find the privacy screen

Use the link in the footer. If it does not appear, your role may not have the permission. Ask an administrator.

I need to handle a request from one of my customers

This screen is only for the logged-in user’s data. For customer data, contact Notfy support.

Teams and permissions

Define who accesses each screen.

Settings

Back to the overview.