Notification center (bell)

See your company’s alerts in the panel bell, such as AI transfers, deadlines, ads and connections, filter by read status and mark them as read.

The panel bell keeps your company’s important notices. They stay saved until you clear them, so nothing is lost if you did not have the screen open.

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When to use

• Check what happened while you were away.
• Follow deadlines, connection failures and funnel events.

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How to open

Click the bell icon at the top of the panel. The number on the bell indicates how many notifications are unread. The list refreshes on its own every 30 seconds.

The Notification Center window has the subtitle “Alerts and updates from your team in real time” and offers:

Feature	How to use
Search notifications	Type part of the title or content.
Unread, All, Read	Tabs to filter the list.
Mark as read	Button on each notification.
Mark all as read	Marks all of them at once.
Clear	Removes the notifications from the list.

With no notifications, the screen shows No Notifications.

Notifications apply to the company you are signed in to. If you work at more than one company, switch company to see each one’s notifications.

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What appears in the bell

Area	Examples
Service with AI	Conversation transferred from the AI to the team, with a link to the chat. See Hand over to an agent.
AI	Completion of the knowledge base generation.
Sales funnel	Lead that became hot, with the score. Lead that signed the document and became a customer.
Legal processes	Case update, approaching deadline, critical deadline, overdue deadline, case files ready and lookup failures. See Monitoring and alerts.
Ads	Campaign that failed to publish, spending alert, spending cap reached and account connection issue. See Budget and results.
Integrations	Failure to renew a connection’s automatic access, asking you to reconnect.
Plan	Plan change and notice of account suspended for exceeding capacity.

Each company only receives notices for the modules it uses.

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Frequently asked questions

Do notifications disappear on their own?

No. They stay in the list until you use Clear.

I don't receive notifications from a module.

Some notices go only to whoever is responsible for the item or has the module’s permission, for example, the person responsible for the case or whoever accesses the ads campaigns.

A notification appears in English.

Some messages have not been translated yet. The content is the same. If this gets in the way, report it through Report a Bug.

Hand over to an agent

AI transfer notices.

Legal processes

Deadline alerts.