> ## Documentation Index
> Fetch the complete documentation index at: https://docs.notfy.ai/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Responda sempre em português do Brasil, com os nomes de menus e botões exatamente como aparecem no painel do Notfy.
> Use somente o que está documentado aqui. Se a documentação não cobrir a pergunta, diga isso e indique a página mais próxima em vez de inventar.
> Funcionalidades podem depender do plano, do segmento da empresa, das permissões do usuário e de integrações ativas: cite essa condição quando a página a mencionar.
> Nunca peça nem repita senhas, tokens ou dados pessoais de clientes.

# AI credit consumption

> Track in Notfy how much AI your account has used: a log of each use by action, channel, user and credits, and the charts of the AI & Intelligence view.

**Credit Consumption** shows every time the AI was used on your account and how many credits it cost. The **AI & Intelligence** view of the Dashboard brings the totals and the quality of the lead analysis.

## When to use

Use it to understand where the credits are going, check whether the plan can handle the volume and identify unexpected uses.

> [!NOTE]
>
> This screen is in the **Reports** group of the menu and depends on billing permission. If you do not see it, talk to the account administrator.

## See the usage log

In the **Reports** menu, open **Credit Consumption**. Each row is one use of the AI.

| Column | What it shows |
| :- | :- |
| **Date** | When it happened. |
| **Action** | The type of use (see below). |
| **Channel** | Channel in which it happened. |
| **Used by** | User who generated the use (name not yet translated on screen). |
| **Credits Used** | Credits deducted. |

The table has other technical columns, such as provider, model and total tokens, which you can show or hide.

### Action types

| Action | When it happens |
| :- | :- |
| **Automatic AI Reply** | The AI replies to a conversation. |
| **Audio Transcription** | You request the transcription of an audio. |
| **Service Summary** | A summary of the conversation is generated. |
| **AI Lead Analysis** | The AI gives a score and next action for a lead. |
| **Objection Detection** | The AI identifies the customer's objection. |
| **Sentiment Analysis** | The AI classifies the sentiment of the conversation. |
| **Caption Generation** | The AI writes the caption of a post. |
| **Follow-up Script**, **Send Personalization** and **Cadence Suggestion** | Automatic follow-up features. |

## AI & Intelligence view

In the [Dashboard](https://docs.notfy.ai/en/painel-de-controle.md), choose **AI & Intelligence** to see:

| Indicator | What it shows |
| :- | :- |
| **AI — Consumption** | Credits used, how many remain and the plan limit. Appears when WhatsApp or Instagram is active. |
| **Total — General Consumption** | Sum of the consumption of the features in use. |
| **Average Lead Score** | Average score from 0 to 100 given by the AI. |
| **High-Potential Leads** | Number of leads with a high score. |
| **Emotion Coverage** | Percentage of leads with analyzed sentiment. |
| **Leads with Objection** | Number of leads with a detected objection. |
| **AI Score Distribution** | Chart with the frequency of scores. |
| **Most Frequent Objections** | The 5 main purchase barriers detected. |

Depending on the contracted features, the panel also shows the consumption of **Legal Resources**, **Signature — Digital** and **Paid Traffic — Accounts**.

## Tips to control consumption

* Turn off the AI on channels where it makes no difference.
* Generate summaries and lead analyses only when you need them: each one consumes credits.
* Review the usage log periodically to find spikes.

> [!WARNING]
>
> The AI uses external providers to process the content of conversations. Avoid sharing sensitive data through the chat and inform your customers about AI-assisted service in your privacy policy.

## See also

> [card] [Dashboard](https://docs.notfy.ai/en/painel-de-controle.md)
>
> AI & Intelligence view.

> [card] [Chat](https://docs.notfy.ai/en/atendimento/chat.md)
>
> Where the AI serves and generates summaries.

> [card] [General settings](https://docs.notfy.ai/en/configuracoes/parametros-gerais.md)
>
> AI rules, automatic summary and lead scoring.


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