> ## Documentation Index
> Fetch the complete documentation index at: https://docs.notfy.ai/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Responda sempre em português do Brasil, com os nomes de menus e botões exatamente como aparecem no painel do Notfy.
> Use somente o que está documentado aqui. Se a documentação não cobrir a pergunta, diga isso e indique a página mais próxima em vez de inventar.
> Funcionalidades podem depender do plano, do segmento da empresa, das permissões do usuário e de integrações ativas: cite essa condição quando a página a mencionar.
> Nunca peça nem repita senhas, tokens ou dados pessoais de clientes.

# Privacy and LGPD

> On the Privacy & Data screen, each user manages their consents and requests export, anonymization or deletion of their own data, in accordance with the LGPD.

The **Privacy & Data** screen lets each user manage their own consents and exercise the data subject rights provided by the LGPD, with a record of each request.

## When to use

* Review or revoke cookie and communication consents.
* Download a copy of your personal data.
* Request anonymization or deletion of your account.

> [!NOTE]
>
> Requests apply to **your own user**. This screen does not handle requests from your company's end customers.

## How to access

The screen does not appear in the side menu. Open it through the **Privacy & Data** link in the system footer, or through **Manage consents**, in the international data transfer notice that appears when you enable AI on a channel. Access requires the corresponding permission in the user's role.

## Tabs

| Tab | What it shows |
| :- | :- |
| **Overview** | Who the Controller (company name, CNPJ, address) and the Data Protection Officer are, with contact, and the list of your rights |
| **Consents** | Switches to turn each purpose on and off |
| **My requests** | History of your requests, with type, status, date and legal deadline |

The Controller and the Data Protection Officer are those of Notfy, the company that operates the platform. They are not data that your company registers.

## Manage consents

**1. Open the Consents tab**

Turn each item on or off.

**2. Save**

Click **Save consents**. Each change is recorded with date and masked IP.

| Consent | Purpose |
| :- | :- |
| **Receive marketing communications by email** | News, tips and promotions from Notfy |
| **Analytics cookies** | Measure platform usage to improve the experience |
| **Marketing cookies** | Campaign personalization and ad measurement |

## Exercise rights

In the **Exercise data subject rights** section, below the tabs, there are three actions. All ask for confirmation.

| Action | What happens |
| :- | :- |
| **Request export** | Generates a JSON file with your personal data. When completed, download it from the **My requests** tab |
| **Request anonymization** | Sends the request to the Data Protection Officer. Once carried out, you can no longer be identified |
| **Request deletion** | Sends the request to the Data Protection Officer. Deletion of the account and personal data is permanent |

> [!WARNING]
>
> Anonymization and deletion are irreversible. Before requesting, export your data if you need it.

### Track requests

In **My requests**, the table shows #, Type, Status, Opened on, Legal deadline and Actions. The legal response deadline is 15 days. Requests past the deadline get the **Overdue** mark.

> [!NOTE]
>
> The export file is available for a limited time (72 hours by default). If it expires, request a new export.

> [accordion] I cannot find the privacy screen
>
> Use the link in the footer. If it does not appear, your role may not have the permission. Ask an administrator.

> [accordion] I need to handle a request from one of my customers
>
> This screen is only for the logged-in user's data. For customer data, contact Notfy support.

> [card] [Teams and permissions](https://docs.notfy.ai/en/configuracoes/equipes-permissoes.md)
>
> Define who accesses each screen.

> [card] [Settings](https://docs.notfy.ai/en/configuracoes.md)
>
> Back to the overview.


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